getting started //

Vision™

See how Adaptable fits as your ally in web design. Know what to expect so you can start and build fast with confidence.
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What is Vision™?

Vision is a platform for accessing vetted web designers on-demand. Rather than searching and hiring talent, teams can get a highly-vetted web designer matched to their exact requirements in less than 48 hours.
Customers get direct access to designers, solving problems without intermediaries. This close connection is crucial in web design, enabling real-time collaboration and instant feedback through calls and instant messaging. Customers benefit from a deeper understanding of their vision, ensuring the final product aligns perfectly with their strategic goals. Stakeholders enjoy a streamlined process, quicker revisions, and a more personalized experience, leading to higher satisfaction and superior end results.

10-Day trial period

We require a $400 initial deposit following your onboarding meeting prior to commencing work with your designer. This deposit is a credit that will go towards your first invoice.
The 10-day period begins when your designer starts work. During this time, you can meet your designer, set deliverables and timelines, observe their workflow, and see early results.
If you decide within these 10 days that it's not working out and you don't want to swap designers, you can cancel and request a full refund of your initial deposit.
📚 Know how to use this time effectively
  • Review our Take-Off checklist to establish clear milestones and expectations with your designer.
  • Your designer is trained in best practices for setting early deliverables, which establish a clear path for evaluation and, ultimately, success.

Designer Collaboration

You and your designer will communicate and collaborate on all projects via a dedicated Slack channel. We simply invite your team with the designer and you're all set. You can message, initiate video calls, share assets, and more, all from Slack. If you'd like to add the designer to your own internal tools for a custom engagement, we offer our Access+ product for $29/designer/month.
👁️ How things are managed
  1. Engagement / Project Management - In Slack (default) or add to your internal tools (add-on). Your Slack channel can be accessed from the Vision dashboard at any time.
  2. Project hours - From your Vision dashboard via our time log.
  3. Billing - From your Vision dashboard via our billing portal.
  4. Support/help - Submit a support ticket via your Vision dashboard. Further support with a Vision team leader will be handled on email.

Project Management

We pair you with your designer on Slack. Slack streamlines project management by consolidating communication, file sharing, and collaboration into a single channel. With features like threaded conversations and file sharing, you can easily organize discussions, track progress, and achieve greater efficiency.
If you'd like to add the designer to your own internal tools for a custom engagement, we offer our Access+ product for $29/designer/month. You can add designers to Asana, Jira, Notion, or any tool your internal team already uses.
Adaptable provides training materials and resources on effectively managing creative milestones and designers' work. Additionally, designers receive training from adaptable on how to best engage with clients, alongside their own best practices. This approach ensures everyone is quickly aligned for progress and results.
🤸 Flexibility around you
  • The specifics of setting milestones and timelines, reviewing progress, and scheduling meetings or calls will vary with each engagement and are decided upon by the client and designer.

Support

Get in touch with an adaptable team leader when you need help.
🏋️ When adaptable comes in to help
  1. Designer problems - If you encounter any issues with your designer, please refrain from directing negative energy towards them. Instead, reach out to us immediately, and we will promptly address the situation and facilitate a resolution, including a possible designer swap if necessary.
  2. Billing/payment - If you have questions or concerns regarding your billing, invoices, and/or payments.
  3. Account management - If you have questions or concerns regarding your Vision account, jobs, and/or plans.

Billing

Our system works like any subscription. Payments are made by credit card and processed by Stripe.
🤔 How it works
  1. Make initial deposit - This is how you subscribe to our weekly plans and billing.
  2. Billing - Once a week, every week your card is charged throughout the project duration until completion.
You are automatically charged weekly every Monday. Each charge is determined by the number of hours your designer(s) worked in the previous week.

Need a custom solution? Contact our sales team to get in touch about our Private-client options.

👋 Hi, our 20-minute demo includes an overview of our self-serve services and benefits, a detailed explanation of how it works, and a customer case study.